We offer FREE delivery Australia-wide!
We know that our customers can't live without an easy solution to style their hair, so we will guarantee to post out your Hot Tool purchase within 1-2 business days!
Your order will be delivered via Australia Post within 3 to 5 business days*, with the exception of Darwin and regional areas of Australia, which may take up to 7 days.
(*Please note, Australia Post are experiencing significant delays due to their Covid-19 safety measures - this is impacting delivery of parcels throughout Australia by several days and in some cases weeks)
Unfortunately, we do not offer international delivery and only deliver within Australia and New Zealand (NZ Shipping $18AU)
If you have any queries regarding delivery, please feel free to contact us below.
Of course every Hot Tool appliance is created to the highest standards and each product is rigorously tested. But, if your Hot Tool is faulty and you need to return it for repair, we'll ensure the whole process is as simple and speedy as possible.
Should the product be faulty or defective on arrival, we will offer you, full replacement or full refund including postage/shipping
Please note, returns will not be accepted for change of mind.
We encourage all our customers to visit their stockist to trial a demo before purchase.
Please contact our customer service team who will be happy to help!
Simply email firstname.lastname@example.org or fill out the form below stating your:
• Order number
• Place of purchase
• Description of fault
• Contact number
Or fill out the form below with the above information :-