Black Gold Cool Touch Ionic Salon Hair Dryer

PLEASE NOTE: During sales and promotions, we may experience slight fulfilment and shipping delays due to increased demand. Rest assured, we are dedicated to getting your order to you as swiftly as possible. 

AUSTRALIAN SHIPPING COSTS

- FREE STANDARD SHIPPING on orders over $99
- Orders under $99 are charged a flat rate of either $8 for standard shipping or $15 for Express shipping 

DISPATCH

If you place your order before 11:00am AEST on a weekday, you can be sure to get your order dispatched same day, however during busy times we may dispatch your order the next business day. All standard orders will be processed and dispatched within 1 business day.

Australia Post parcel delivery times will then apply once your parcel leaves our warehouse.
Allow 1-2 days for Express shipping and 3-4 for Regular shipping.

DELIVERY TIME 

To estimate your delivery time, visit Australia Post’s calculator here and enter the postcode 2759 in the ‘From’ field and your own postcode in the ‘To’ field.

Remember to also consider the processing time for dispatching your order when working out when to expect your parcel.

As soon as your order has been dispatched from our warehouse you will receive an email with a tracking number that can be used to check your parcel’s progress. To track your parcel and get an estimated delivery time, just follow the link in the tracking email. 

REST OF WORLD 

All international orders are currently unavailable to be fulfilled

View FULL Delivery details here

We hope that you will be delighted with your Hot Tools purchase. If you are not satisfied with your purchase, you are welcome to return your product to us within 30 days of your purchase date, for either:
- Refund: If product returned is in new, unused and resaleable condition.
- Exchange/store credit: If product returned has been lightly sampled, opened or unwrapped. 

To be able to return or exchange a product, you must provide valid proof of purchase (e-receipt and HT order number)  

Items listed as "Final Sale" cannot be returned or exchanged unless faulty. 

FAQs

How To Make A Return?

For more information on our return/exchange policy and process, please click here  

Will I be charged for return shipping?

We understand not all purchases work out. Hot Tools/Rogue Beauty is delighted to offer you free returns on items that meet our Returns Policy.

What do you mean by "lightly sampled"?

"Lightly sampled" means a product may have some signs of minor wear or use, but must not be damaged unless you received the product in this condition.

If a product is missing, box is damaged or not in restockable condition we cannot provide an exchange or refund.

What if I purchased a bundle?

Items purchased as part of a set/bundle or a multi-item pack must be returned as a whole set. 

What if I purchased a product from another website, stockist or Salon?

If you have purchased a Hot Tools product from another  retailer/Salon you will need to contact the retailer directly for their returns policy. Your purchase will not be covered under our returns policy.

Contact our Customer Service team at info@hotools.com.au  for more information. 

Hot Tools is currently the #1 Hair Tool Brand in the US and the UK. Our Tools are built by professionals, for professionals and consumers alike featuring breakthrough ergonomic designs and cutting-edge technology to help you achieve beautiful, long-lasting hair styles.

The Hot Tools Blowout Brushes are the Original Blowout brush In Australia which has been on the market for years. We also boast the BIGGEST range of Blowout Brushes in Australia with multiple size detachable barrels.

We take the quality of our all our tools very seriously so you can rest assured with our ONE year Australian warranty!